Nick Ortiz, the Ceramics Team Leader at PRO-Craft Dental Laboratory, began his career in 2005 as a young technician. His passion for the artistic aspects of dental restorations quickly turned into a lifelong career, where he steadily grew into his leadership role, focusing on effective communication and customer service.
Nick Ortiz, the Ceramics Team Leader at PRO-Craft Dental Laboratory, began his career in 2005 as a young technician. His passion for the artistic aspects of dental restorations quickly turned into a lifelong career, where he steadily grew into his leadership role, focusing on effective communication and customer service.
Nick’s journey in the dental lab industry has been marked by his dedication to solving complex cases and creating restorations that are tailored to each patient's unique needs. As a leader, he emphasizes problem-solving and integrating innovative technology to deliver high-quality results. Reflecting on his growth, Nick advises, “Get more involved with customer service and understand the issues customers face; it’s the best way to improve your capabilities and provide great work.”
Outside the lab, Nick enjoys expressing his creativity through playing guitar and cherishing time with his family, especially watching his daughter grow up.
Outside the lab, Nick enjoys expressing his creativity through playing guitar and cherishing time with his family, especially watching his daughter grow up.